As always the service team at Jaguar Fort Myers provided elite level personalized service while performing routine maintenance on my F-Type. The sales and service experiences at this dealership are exceptional.
I've had good purchase experiences, this one was exceptional! My first contact was with Rob Beauchesne when I was in to do some initial research on the new Jaguar F-Pace. We discussed my wife and my needs and previous experience with our Audi Q5's. It was a great initial visit where I got plenty of information and was also introduced to the Land Rover offerings. The next visit was for test driving which was where we talked about the buying experience and where Rob mentioned it should be fun. I couldn't agree more, and he sure did make it fun. I never felt pressured to make a decision, and was always offered what I needed to help make the decision. When I came back later that day with my wife to have her drive, Rob was tied up with another guest, so he hooked us up with Derek, who took us out to try the Jaguar and the new 2018 Range Rover Velar, well my wife loved the Velar (and so did I, I had asked Rob to impress me with a Velar as I had never driven a range rover, needless to say he exceeded my expectations). We were offered a very good price on the Velar and picked it up the next day. We couldn't have been happier with the experience and vehicle.. I love this idea of having fun while buying a new car!
Had my Range Rover in for 45k service, exceeded my expectations, free loaner, easy drop off...very nice experience working with service department. Worth the trip from Naples...
I'm very satisfied with my second buying experience at Jaguar of Fort Myers. All persons involved,From Brian the General Manager to Joe and Vinnie Product Specialists were very professional, knowledgeable and friendly. A few days after the sale, Brent, Technologist, came to my house, and did a great job programming the garage door opener and also explaining to me and my wife how to use the many functions and controls of the new XF.
By far the best car buying experience I've had! They are really interested in making sure you get the car you want; no pressure. The Product Specialist, Derek, and Sales Manager, Nick, were wonderful to work with. I previously visited this dealership and dealt with a different Product Specialist and the General Manger and my experience that time was equally as wonderful! This is a top-notch dealership that puts customer service at the forefront of its business and I couldn't be happier with my car buying experience! Highly recommend!
Experience - My experience with the Sales staff, including Samantha and Nick, was excellent from beginning to end.