Derek gave me great customer service as a salesman. He worked with me to achieve my goals and pricing. I look forward to a long and mutually beneficial relationship.
Derek helped us on our last purchase and did such a great job we specifically asked for him on our new purchase. He is very knowledgeable, honest and patient. This was also our fourth time closing with Morgan and she is amazing!
Samantha Terepka did a great job for us. She is knowledgeable, responsive and professional. And our experience with everyone at the dealership was very professional.
I want to say thank you to Mr Scott and Samantha. You guys are the best .i had great experience from you two. I would highly recommend this dealership. ?
Sales Service was good, but finance wasn't clear when signing papers. I marked off most boxes that I did not want anything else. Usually everyone tries to sell me extra insurance, tire warranty and other warranties that I'm not interested in getting, so I marked off the boxes "no". But when I got home I realized that I did not have Gap insurance which I always get on my cars. When I called finance I was told it was too late papers were sent to the bank already. I have never had this happen where they would not add it even if it wasn't at the dealership. I was very disappointed in finance. Yes, I did mark off the boxes for no, but I did not hear the finance person tell me that the gap was included in those boxes at any time. So miscommunication or whatever, I was disappointed that I did not get the Gap Insurance. That is an important thing for me. And it should have been added even if it wasn't done on the paperwork sent to the bank. If a person choses to add that it should be allowed. As far as the sales, Vinny was professional and helped me transition to my (new/used Land Rover).
Simon Wade was pleasure to work with . The best salesperson by far that I’ve ever dealt with ! He is pro yet incredibly easy going and understanding . We had a very unique sisuatatuon and he really took time with us , other dealers would have rushed us along . We will be coming back to Simon when our lease is up .
We enjoyed our experience and love our purchase! 🙂
We worked with Ryan Barcenas who was both professional and personable; had a complete range of knowledge about the Jaguar F-Pace and was enthusiastic about the vehicle. His sales style is relaxed without putting any pressure on the customer. The test drive showed us the performance level of the car and the safety features available. We would definitely recommend anyone interested in the Jaguar to contact Ryan. We then worked with Morgan Kin for the financial aspect who was also professional and enjoyable to work with.
Dealership was professional and made purchase simple and timely. Salesman was very helpful and honest. I would not hesitate to recommend this dealership in the future.
Staff very clearly reviewed lease agreement, terms and payments and went over details of the new car, including operations and other details. Although paperwork is extensive very knowledgeable staff explained everything and kept the process moving. Every detail was touched upon and satisfactorily explained. A very pleasant experience.