Jaguar Fort Myers

Jason Masterson, Service and Parts Director for Audi Jaguar Land Rover Fort Myers has been in the automobile industry for sixteen years; six of those years being a Service Manager at Fort Myers Toyota.  Jason has received many awards and certifications including being Master Service Manager, which stands as a statement of his success as service director.  He believes in servicing a customer's vehicle right the first time, every time. Jason says, "I've learned from working at Fort Myers Toyota that it is very important for not only the service advisors, but for the entire service team to come together and exceed a customer's expectations. This is what makes a service facility stand out from all the rest and that is why I am so excited to be working with John again at Audi Jaguar Land Rover Fort Myers."

 
Jim McRae, Parts and Service Director ,at Audi Jaguar Land Rover Fort Myers, has been in the automobile industry for twenty years. He has many certifications such as Service Manager and Parts Manager. Jim graduated with a Bachelors in Sociology and a Minor in Criminal Justice from Salem State College and utilizes his education in the automotive world. Jim is an essential addition to the Audi Jaguar Land Rover Fort Myers family not only for his vast knowledge and keen understanding in mechanics, administration skills, and parts implementation, but also for his humble and charitable personality. What Jim most appreciates about his career is the fact that he can help others by giving the best customer service. "My goal is simple: making someone's day just a bit brighter by giving the best service possible."

Josh McKenzie, Jaguar Advisor, at Audi Jaguar Land Rover Fort Myers has been in the automobile industry for five and a half years; ranging from an automotive service consultant to management positions  at service facilities. Mr. McKenzie has been named Master Certified in Toyota and ASE  Certified Service Consultant.  He was also Master Assistant Service Manager at Fort Myers Toyota.  Josh believes in providing the utmost customer service for every customer and as a result, an effortless and relaxed experience. Josh says, "I've encountered different situations along the years and I've learned from working with John Marazzi at Fort Myers Toyota that the best outcome to every dilemma is to service a vehicle as you would want your own vehicle to be serviced. This is my work ethic for my clients and for the whole service facility at Audi Jaguar Land Rover Fort Myers."


Shane Duhaime, Land Rover Service Advisor, at Audi Jaguar Land Rover Fort Myers, has been in  the automotive servicing field for eighteen years, six of those years working in professional road racing and twelve as a service advisor. He has had vast experience in the mechanics and dynamism of vehicles and therefore is a great asset in the Service Department of Audi Jaguar Land Rover Fort Myers.  When asked what Shane appreciates most about his career is, "The fact that I can help solve an issue or a problem for someone but with the right staff and capabilities it makes the act of helping someone that much more enjoyable."